5 Questions To Ask Your Waterproofing Specialist

Are you a homeowner who is worried about the possibility of floods? Are you afraid that your basement may be filled with water during the rainy seasons? Do you know what to do in order to avoid these unfortunate things from happening? Do you think you are prepared whenever fortuitous events such as heavy downpour or flash flood will come in the residential area where you live? If you answered yes to these questions, then you need to find the best waterproofing specialist Singapore. Once you find one, do not forget to ask the following questions:

  1. Have you ever had a failure?

This may sound cliché but the truth is that no one is perfect. Even big companies who have been in operations for quite a number of years already have encountered failures along the way. There will always be failure at some point. Hence, what you need to know here is how many failures a particular service provider had. You want honest answers here in order for you to determine whether you are still interested in going through the waterproofing of your residence.

  1. What is your insurance policy?

There is a need to know the scope of a company’s insurance policy with respect to the waterproofing services they provide to the public. You must get an idea whether or not the company is indeed complying with certain regulations with respect to insurance. Most importantly, you have to be aware whether they have an existing insurance policy or not. Otherwise, you might be at risk especially when problems may arise during their rendition of service.

  1. Is there going to be a contact person assigned per project?

This is very important as constant communication between you and the waterproofing Singapore company is necessary. During the duration of the contract or project, you may have questions or concerns that needs immediate attention. Hence, having a particular point person assigned to your project will make you feel more secured that you can contact someone whenever needed. Also find out if that assigned person can be present during the on-site services.

  1. Do you have any references that I can call?

Hearing the comments, feedbacks and testimonies of other people are also important. Before signing a contract with the company, make sure that you have called at least three references who can give their stories about how they were served by the company. These clients will also set your expectations since they can discuss about the actual services delivered. Get in touch with these references as soon as their contact numbers are made available.

  1. What is your service guarantee?

As a client, your goal here is to get what you want from the company. You must be able to get the value of the money that you are going to spend for the waterproofing services. Inquire about the guarantees that the company can offer to you. In doing this, you would be able to know whether the company can really deliver what they advertise or not. Also ask the coverage of guarantee for the successful delivery of services.

Having a frank conversation or exchange with the representatives of the company is highly recommended. Do not jump right away into getting their services. Ask the above-mentioned questions first before you sign a contract with them.